Last updated: February 2026
The TrueLink World website is owned and operated by Sissy Messer, who is the data controller of your personal data.
We have adopted this Privacy Policy to explain how we collect, use, and protect information obtained through our website www.truelink.world and related services or communications.
Please read this Privacy Policy carefully before using the site or providing any personal information.
We respect your privacy and undertake to guarantee the confidentiality and security of your data in accordance with the General Data Protection Regulation (EU 2016/679) and Spanish data protection law (Ley Orgánica 3/2018).
Sissy Messer
Bulevar de los Músicos 18
03581 El Albir (Alicante), Spain
Email: info@truelink.world
For any questions or requests regarding your personal data, please contact us using the email above.
We collect personal data only when you voluntarily provide it to us through our website, community platform (Mighty Networks), event booking process, ticketing platform (such as TicketTailor), newsletter subscription, or other contact forms.
The specific data collected depend on the context and the form used. This may include, for example:
Name and surname
Email address
Phone number
City or country of residence
Age group
Language preferences
Dietary requirements
Payment confirmation details (processed securely via Stripe, PayPal, or the integrated payment providers of the respective platform)
We collect only the information necessary to provide the requested service, such as processing event registrations, managing memberships, or responding to inquiries.
Providing personal data is voluntary. However, certain services (e.g., event participation or membership access) may not be possible without the required information.
When you browse our website, we automatically collect limited technical data such as your IP address, browser type, time zone, pages visited, referring sites, and interaction patterns (“device information”). These data help us maintain site functionality, detect potential abuse, and understand general usage trends.
Our services are intended for adults. We do not knowingly collect personal data from individuals under 18 years of age.
During TrueLink World events, photos and short video clips may be taken to document the experience and to share impressions of our community activities.
These recordings may include identifiable individuals and therefore constitute personal data under the GDPR.
We process such images on the basis of our legitimate interest in documenting our activities, communicating our brand, and promoting future events (Article 6(1)(f) GDPR).
You may object at any time to appearing in photos or videos by informing us before or during the event.
We will always respect such preferences and take reasonable measures to avoid including you in any recordings.
Images used for communication or marketing purposes are stored only as long as necessary for the purposes stated above
We process personal data only when necessary and on a lawful basis, including:
To respond to your inquiries or manage event bookings and memberships.
To send newsletters, updates, and information about upcoming activities (with your prior consent).
To process payments and issue confirmations.
To analyze website usage through Google Analytics and other tools, based on your cookie preferences.
To ensure the security, maintenance, and proper operation of the website and community platform.
Within the TrueLink Connect community, members may share content such as text posts, photos, or messages. This information is voluntarily provided and may be visible to other members according to the community settings. Please avoid sharing sensitive personal data in public areas of the platform.
Depending on the specific processing activity, we rely on one or more of the following legal grounds:
Performance of a contract or pre-contractual steps (Article 6 (1)(b) GDPR)
Consent (Article 6 (1)(a)) – for newsletters, cookies, and marketing communications
Legitimate interest (Article 6 (1)(f)) – for ensuring website security and preventing misuse
Legal obligation (Article 6 (1)(c)) – for accounting or tax purposes where applicable
Your personal data may be shared only with trusted service providers who help us operate our website, community platform, ticketing system, payment processing, and communications, under confidentiality and data-processing agreements compliant with the GDPR.
Service providers include:
Hostinger International Ltd. – web hosting and infrastructure
→ Hostinger Privacy Policy
Mighty Software Inc. (“Mighty Networks”) – community platform and membership management
→ Mighty Privacy Policy
Stripe Inc. – payment processing
→ Stripe Privacy Policy
PayPal Europe S.à r.l. et Cie S.C.A. – payment processing
→ PayPal Privacy Policy
Google LLC – Google Analytics, Google Tag Manager, and Google Ads for analytics and marketing
→ Google LLC Privacy Policy
Meta Platforms Ireland Ltd. – Meta Ads (Facebook & Instagram) for marketing campaigns and performance tracking (active only with user consent)
→ Meta Privacy Policy
Hostinger Reach – email marketing and communication services
→ Hostinger Reach Privacy Policy
Each provider processes data solely on our behalf and for the specific purposes described in this Policy.
We never sell or share personal data with third parties for their own marketing or unrelated purposes.
Some of our trusted service providers (e.g. Google LLC, Meta Platforms Ireland Ltd., Stripe Inc., Mighty Software Inc., Ticket Tailor Ltd., and Hostinger International Ltd.) are located or store data outside the European Economic Area (EEA).
When such transfers occur, we ensure that your personal data remains adequately protected by relying on one or more of the following safeguards:
Providers certified under the EU–US Data Privacy Framework (DPF), which ensures compliance with European data-protection standards; or
The Standard Contractual Clauses (SCCs) approved by the European Commission, which provide contractual guarantees for secure data transfers.
You can check certified U.S. companies under the DPF on the official website of the U.S. Department of Commerce: https://www.dataprivacyframework.gov/.
Further details on specific safeguards applied to each provider can be obtained upon request via info@truelink.world.
Should any provider cease to comply with these mechanisms, TrueLink World will take appropriate measures to suspend or replace the affected integration to ensure continued GDPR compliance.
We retain personal data only for as long as necessary to fulfill the purposes described in this Policy or as required by law.
Once the data are no longer needed, they are securely deleted or anonymized.
If you are located in the EU or EEA, you have the following rights regarding your personal data:
Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Right to withdraw consent at any time
To exercise these rights, please contact us at info@truelink.world.
We will respond within 30 days as required by the GDPR.
If you believe your rights have been violated, you may lodge a complaint with the Agencia Española de Protección de Datos (AEPD) at www.aepd.es.
Our website uses cookies and similar technologies to ensure its proper functioning, analyze usage, and—with your consent—deliver personalized content.
Consent for non-essential cookies and tracking tools (e.g. Google Analytics, Meta Ads) is managed through our cookie banner.
You can change or withdraw your consent at any time via your browser settings.
For details, please see our Cookie Policy.
We maintain appropriate technical and organizational safeguards to protect your personal information from unauthorized access, loss, or misuse.
However, no data transmission over the internet can be guaranteed to be completely secure, and you share information at your own discretion.
We may disclose personal data if required by law, judicial order, or government request, or when we believe in good faith that such action is necessary to:
Protect our legal rights or property
Ensure user safety or the safety of others
Investigate potential fraud or misuse
Our website may contain links to other websites not owned or controlled by us.
This includes links to our legal documents:
Please note that we are not responsible for the content or privacy practices of external sites, including third-party platforms such as Mighty Networks, Google, TicketTailor, or Meta.
We encourage you to read their respective privacy statements before sharing personal information.
We do not use automated decision-making that produces legal or similarly significant effects.
However, we may use analytics and advertising tools to understand user preferences and display relevant content, based on consented cookies.
We may update this Privacy Policy from time to time to reflect new services, technologies, or legal obligations.
The latest version is always available at https://truelink.world/privacy-policy, with the effective date indicated at the top.
If you wish to contact us to understand more about this Policy or to exercise your rights, please email info@truelink.world or write to:
TrueLink World
Attn: Management Team
Bulevar de los Músicos 18, 03581 El Albir (Alicante), Spain
